Onboarding team must collect below information and share with Provisioning team and SMS Sysengg team members.

  • Self service
    • Instance: India/KSA/USA
    • Callback: 

For US: https://st.webengage.com/tracking/events

For IN: https://st.in.webengage.com/tracking/events

For KSA: https://st.ksa.webengage.com/tracking/events

  • DSN token to be configured:

IN: 48604130cc4411ec9d640242ac120002

KSA: 48604130cc4411ec9d640242ac120002

US: 48604130cc4411ec9d640242ac120002

  • Onboarding team must specify clearly if the configuration is requested for Domestic or International services.
  • Karix Provisioning team will have to configure callback headers in below format.

curl --location --request POST '<STATIC-DSN-END-POINT-OF-WEBENGAGE>' \

--header 'Authorization: Bearer <AUTH-TOKEN-PROVIDED-BY-WEBENGAGE>' \

--header 'Content-Type: application/json' \

  • Handover template format should be configured by referring to below details.

{

"version": "1.0",

"messageId": "$custmidlabel$",

"toNumber": "$destlabel$",

"status": "$statusflaglabel$",

"statusCode": $statuslabel$,

"smsCount": $splitmsgpartslabel$

}

  • Account ESME must be shared with SMS Sysengg team to enable the custom error code mapping for handover.
  • Attaching the Error code mapping sheet for SMS which should be used for INTL accounts.
 
esmeaddrerror_codecustom_error_codecustom_error_descstatus_flag
[ESME]0010Deliveredsms_sent
[ESME]0029988Message Failed at Operatorsms_failed
[ESME]0042006NDNCFailedsms_failed
[ESME]0052003UnidentifiedSubscribersms_failed
[ESME]0082000prepaid_rejectsms_failed
[ESME]0319988AbsentSubscriberRRsms_failed
[ESME]0342015Timeout-SCsms_failed
[ESME]0352015Timeoutsms_failed
[ESME]0369988SubscriberBusyForMT-SMsms_failed
[ESME]5062006NDNC_Failedsms_failed
[ESME]5079988Promo_Blockedsms_failed
[ESME]5082004Invalid senderidsms_failed
[ESME]5122008Message Expiredsms_failed
[ESME]5159988Spam_Blockedsms_failed
[ESME]5163000Filtered in optoutsms_failed
[ESME]5179988Filtered in duplicatesms_failed
[ESME]5192024Global mobile blockedsms_failed
[ESME]5222003INVALID_DESTsms_failed
[ESME]5242009specific blockout dropsms_failed
[ESME]5262009Message filtered in spamsms_failed
[ESME]5272009Account Suspendedsms_failed
[ESME]5282009Account Deactivatedsms_failed
[ESME]5302003Country code range not availablesms_failed
[ESME]5312003International invalid mobile lengthsms_failed
[ESME]5362004Senderid Pattern Failedsms_failed
[ESME]5379988INTERNATIONAL SERVICE DISABLEDsms_failed
[ESME]5389988WRONG UDHsms_failed
[ESME]5399988WRONG Bin datasms_failed
[ESME]5412002Concat message parts not receivedsms_failed
[ESME]5422003INVALID_DESTsms_failed
[ESME]5432008Timebound Request Exceededsms_failed


Reference account:

ACODE: wesmsglobal

ESME: 72122200000012


  • Attaching the Error code mapping sheet for SMS which should be used for Domestic accounts.


 
esmeaddrerror_codecustom_error_codecustom_error_descstatus_flag
[ESME]0000Deliveredsms_sent
[ESME]0010Deliveredsms_sent
[ESME]0022009Failedsms_failed
[ESME]0072003INVALID_DESTINATION_NUMBERsms_failed
[ESME]0082000prepaid_rejectsms_failed
[ESME]0312015AbsentSubscriberRRsms_failed
[ESME]0322015SM-DeliveryFailure-MemCapExcsms_failed
[ESME]0332015SystemFailuresms_failed
[ESME]0342015Timeout-SCsms_failed
[ESME]0352015Timeoutsms_failed
[ESME]0362015SubscriberBusyForMT-SMsms_failed
[ESME]0372015Timeout-SCsms_failed
[ESME]3012009Content_Type_Length_Parts_Failuresms_failed
[ESME]3032009Content_Blocked_Operator_Failuresms_failed
[ESME]3042009Header_Blocked_Operator_Failuresms_failed
[ESME]3052009Invalid_Destinationsms_failed
[ESME]3062009Facility_Not_Supportedsms_failed
[ESME]3072009Service_Barredsms_failed
[ESME]3082009MULTIPLE_SUBMISSIONS_ON_SINGLE_NUMBERsms_failed
[ESME]3092009MSISDN Blockedsms_failed
[ESME]3102009EXPIREDsms_failed
[ESME]5062006NDNC_Failedsms_failed
[ESME]5073000Promo_Blockedsms_failed
[ESME]5082004Invalid senderidsms_failed
[ESME]5093000Route id is nullsms_failed
[ESME]5113000Kannel template not foundsms_failed
[ESME]5122008Message Expiredsms_failed
[ESME]5162001Filtered in optoutsms_failed
[ESME]5173000Filtered in duplicatesms_failed
[ESME]5183000Global senderid blockedsms_failed
[ESME]5193000Global mobile blockedsms_failed
[ESME]5212001Invalid Routeidsms_failed
[ESME]5222001INVALID_DESTsms_failed
[ESME]5243000specific blockout dropsms_failed
[ESME]5263000Message filtered in spamsms_failed
[ESME]5293000sms blockout dropsms_failed
[ESME]5303000Country code range not availablesms_failed
[ESME]5312007International invalid mobile lengthsms_failed
[ESME]5322000Unable to predit creditsms_failed
[ESME]5332008Route Expiredsms_failed
[ESME]5343000Not a International Routesms_failed
[ESME]5353000No HLR data foundsms_failed
[ESME]5362004Senderid Pattern Failedsms_failed
[ESME]5373000INTERNATIONAL SERVICE DISABLEDsms_failed
[ESME]5383000WRONG UDHsms_failed
[ESME]5393000WRONG Bin datasms_failed
[ESME]5403000Invalid smark linksms_failed
[ESME]5413000Concat message parts not receivedsms_failed
[ESME]5422001Invalid Requestsms_failed
[ESME]5433000Timebound Request Exceededsms_failed
[ESME]5602023DLT Entity id Failsms_failed
[ESME]5612023DLT Template id Failsms_failed
[ESME]6002025DLT Entity Filtersms_failed
[ESME]6102022DLT TM Filtersms_failed
[ESME]6202024DLT Header Filtersms_failed
[ESME]6302026TEMPLATE_ID_NOT_FOUNDsms_failed
[ESME]6312026TEMPLATE_ID_INACTIVEsms_failed
[ESME]6322026TEMPLATE_ID_BLACKLISTEDsms_failed
[ESME]6332026CONTENT_NOT_MATCHEDsms_failed
[ESME]6342026HEADER_NOT_REGISTERED_FOR_TEMPLATEsms_failed
[ESME]6352027VARIABLE_EXCEEDED_MAX_LENGTHsms_failed
[ESME]6372026INVALID_TEMPLATE_IDsms_failed
[ESME]6402026DLT Preference Filtersms_failed
[ESME]6502026DLT Opt-out Filtersms_failed
[ESME]6602026DLT System Errorsms_failed
[ESME]9999988Failedsms_failed
[ESME]6149988PE-TM hashed not registeredsms_failed
[ESME]6159988PE-TM hashed not registeredsms_failed
[ESME]6169988PE-TM hashed not registeredsms_failed
[ESME]6179988PE-TM hashed not registeredsms_failed
[ESME]6189988PE-TM hashed not registeredsms_failed